配送ポリシー

Shipping US orders

  • We are unable to make changes to orders once submitted
  • All orders are subject to address verification
  • Direct signature is required on orders over $500
  • We do not ship on Saturday and Sundays
  • Ground shipping is delivered by USPS
  • Ground shipping orders can take up to 48 hours to process from when your order is first placed.
  • Please allow time for your order to be received and processed by our warehouse team. From then, ground shipping: 6-10 business days approximately to most major cities.
  • During peak, promotional and holiday periods, processing timeframes may be subject to change and getting your order may take longer to be on the move than expected. Please allow an additional 5-10 days for shipping. We thank you for your patience during these times.
  • Once your order has been shipped, we send you an email containing a tracking number, which allows you to easily track the progress of your order. Please allow 48-hours from the time your order is first placed, until tracking information is made available. As we ship orders Monday - Friday, tracking details cannot be supplied on weekends. If you did not receive an email with tracking details or have questions, please feel free to contact us at: info@smartswimsuits.us
  • For pre-orders once you have secured your pre-sale item, we will ship it to you as soon as it becomes available. As soon as your pre-ordered piece has been sent, you’ll receive an email with tracking details, so you know when to expect it. We will reach out to the email address associated with your order to advise if there are any expected delays.
  • Our orders are shipped via third party warehouses located in Hawaii, Texas and Europe, also our retail store locations. We predominately use USPS for deliveries to major cities. Please note, Smart SwimSuits reserves the right to ship via an alternate courier where required.
  • If you experience a lost, damaged or stolen package, Smart swimSuits will only ship a replacement order. If the items are not available a merchandised credit will then be issued.
  • You have 14 days from when your package shows delivered to reach out regarding a lost, damaged or stolen package.

 

  • We are unable to make changes to orders once submitted
  • All orders are subject to address verification
  • Direct signature is required on orders over $500
  • We do not ship on Saturdays and Sundays
  • Ground shipping is delivered by USPS
  • Ground shipping orders can take up to 48 hours to process from when your order is first placed.
  • Please allow time for your order to be received and processed by our warehouse team. From then, ground shipping: 6-10 business days approximately to most major cities.
  • During peak, promotional and holiday periods, processing timeframes may be subject to change and getting your order may take longer to be on the move than expected. Please allow an additional 5-10 days for shipping. We thank you for your patience during these times.
  • Once your order has been shipped, we send you an email containing a tracking number, which allows you to easily track the progress of your order. Please allow 48-hours from the time your order is first placed, until tracking information is made available. As we ship orders Monday - Friday, tracking details cannot be supplied on weekends. If you did not receive an email with tracking details or have questions, please feel free to contact us at: info@smartswimsuits.us
  • For pre-orders once you have secured your pre-sale item, we will ship it to you as soon as it becomes available, it may take a few days or a few weeks. As soon as your pre-ordered piece has been sent, you’ll receive an email with tracking details, so you know when to expect it. We will reach out to the email address associated with your order to advise if there are any expected delays.
  • Our orders are shipped via third-party warehouses located in Hawaii, Texas and Europe, also our retail store locations. We predominately use USPS for deliveries to major cities. Please note, Smart SwimSuits reserves the right to ship via an alternate courier where required.
  • If you experience a lost, damaged or stolen package, Smart swimSuits will only ship a replacement order. If the items are not available a merchandised credit will then be issued.
  • You have 14 days from when your package shows delivered to reach out regarding a lost, damaged or stolen package.



International delivery - Mexico & Canada

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific country.

Payment of these charges and taxes is the responsibility of the recipient and will not be covered by Smart SwimSuits.

We are not responsible for any external issues that would cause late delivery (postal strike, weather conditions).